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Mortgages FAQs

When it comes to arranging mortgages there are no silly questions.

Browse our Mortgages FAQs below. If you don’t see an answer to your question please call the office on 01780 480600 to speak to a member of our team.

Mortage Questions


Do you charge a fee?

We offer a free consultation, but when you are ready to apply for a mortgage, we charge an administration fee. Our standard fee is £595, payable on application and is non-refundable. If you have very complex circumstances or are deemed a portfolio landlord this is £695.

Do you approach specific lenders or are you independent?

Yes, we are truly independent. We have no ties or affiliations to a particular panel; we can approach any lender that is suitable for your requirements. We listen to your needs and understand your circumstances, before making a recommendation to the most suitable product on the market.

What are the benefits of using a mortgage broker?

The main reasons people use a mortgage broker are: expert advice and knowledge, save time, better rates and tailored recommendations to your individual requirements.

Do we need to meet up?

No, although we do like it when clients come to the office, we understand lives are busy. If you are unable to arrange a face-to-face appointment, then we are more than happy to arrange a consultation over the phone or via video call on various platforms.

Am I too old to get a mortgage?

Although there is no legal limit on the maximum age, many lenders will impose their own rules. Typical age limits are between 67 to 80, although some lenders will consider longer. It can be harder the older you get and the closer you are to the maximum age, because you are unlikely to have a regular salary, and your income may depend on pension provisions. We have years of experience and have assisted thousands of clients who require later life lending. During your consultation we will advise what is most appropriate for you.

Can I get a mortgage if I have just started employment?

Yes, although lenders may be limited depending on the start date and length of employment. You will need to have a formal offer of employment signed by you and your employer. During your consultation we will advise what is most appropriate for you.

Can I get a mortgage if I am self-employed?

Yes, although you will need to have been self-employed for at least 12 months. Depending on whether you are a sole trader, partnership or Ltd Company, this could result in extra challenges, but lenders will need evidence of your income to ensure that you can afford the mortgage repayments. We have years of experience and have assisted thousands of clients who are self-employed. During your consultation we will advise what income documentation is most appropriate and the how lenders assess the affordability.

Do I need a deposit?

You will need a deposit. The minimum is 5% but this can vary depending on the type of property and your circumstances.

Can I get a mortgage if I have experienced credit problems?

Yes, you will be pleased to hear that you can get most types of mortgages with bad credit. Also known as sub prime, credit impaired or adverse credit. We would recommend that we see a copy of your credit report and once we understand your circumstances, we approach the lenders who specialise in this market. It is not uncommon to need a larger deposit, and the interest rate and/or mortgage fees may be higher, but we would discuss all aspects with you.

What information and documents will I need?

Typically, passport, driving licence, utility bill dated within last three months, latest three months’ bank statements, proof of deposit and evidence of income. If employed; last three months’ payslips and annual P60. If self-employed; latest three years’ tax calculations and three years’ tax overviews.

How much can I borrow?

This will depend on your income and expenditure. You would need to know your gross basic salary and details of any additional income. If so, what is the source, how much do you receive and the frequency it is paid. You will also need to know your expenditure in relation to financial commitments; personal loans, credit card balances, hire purchase agreements, childcare, maintenance. All lenders will have their own affordability assessment and take into account general household bills and living costs.

How much will my mortgage cost?

This will vary depending on the amount you borrow, the type of mortgage, the term selected, and the interest rate product chosen.

What other fees are involved with a mortgage?

Typically, you will have a valuation fee, product arrangement fee, mortgage administration fee, solicitors and stamp duty. If you are selling a property you will also need to consider estate agency fees and removal costs. We will discuss all costs with you during the consultation and let you know whether lenders offer any incentives or cashback.

How long does a mortgage application take?

Depending on your circumstances and the lender we approach, the timescales can vary dramatically. We would recommend you allow at least four weeks for a mortgage offer to be issued, but our dedicated administration team will keep you updated throughout the process.

Do I need insurance?

If you have a mortgage, the only mandatory insurance is buildings. However, you should always consider personal protection. If you are single, look at protecting your income should you be unable to work due to an accident or sickness. Protect your independence and make sure you can always continue living in your own home. If you are reliant on a partner or have dependents, ensure you consider life and critical illness cover to provide security and peace of mind for family and loved ones.